-themecolor:accent2;mso-border-bottom-themeshade:191; mso-border-bottom-alt:solid #943634 .25pt;mso-border-bottom-themecolor:accent2; mso-border-bottom-themeshade:191;padding:0cm 5.4pt 0cm 5.4pt;height:16.15pt">
响应性(responsiveness)
0.72
10.62
R1
0.61
4.09
R2
0.59
4.01
R3
0.58
3.96
R4
0.64
4.21
移情性(empathy)
0.85
9.33
E1
0.77
4.12
E2
0.63
4.01
E3
0.73
4.12
E4
0.84
4.17
E5
0.75
4.21