| 项目 | 跌倒及意外损伤 | 医源性感染及创伤 | 护理操作差错 | 护患沟通矛盾 | 护理不良事件发生率 |
| 危机管理前(n = 900) | 11 | 2 | 1 | 5 | 2.11% (19/900) |
| 危机管理后(n = 1100) | 5 | 0 | 0 | 3 | 0.73% (8/1100) |
| x2 |
|
|
|
| 7.118 |
| P |
|
|
|
| 0.008 |