潜变量 | 测量题项 | Cronbach’s α | 标准化因子载荷 | CR | AVE |
医院形象 | A1 | 0.898 | 0.567 | 0.7384 | 0.4626 |
A2 | 0.897 | 0.514 | |||
A3 | 0.895 | 0.668 | |||
A4 | 0.895 | 0.624 | |||
A5 | 0.895 | 0.626 | |||
服务质量 | B1 | 0.897 | 0.508 | 0.7312 | 0.454 |
B2 | 0.895 | 0.601 | |||
B3 | 0.895 | 0.570 | |||
B4 | 0.895 | 0.653 | |||
B5 | 0.894 | 0.632 | |||
感知价值 | C1 | 0.895 | 0.578 | 0.6937 | 0.4131 |
C2 | 0.898 | 0.571 | |||
C3 | 0.895 | 0.562 | |||
C4 | 0.895 | 0.586 | |||
C4 | 0.895 | 0.592 | |||
满意度 | D1 | 0.896 | 0.586 | 0.7416 | 0.4657 |
D2 | 0.896 | 0.554 | |||
D3 | 0.896 | 0.593 | |||
D4 | 0.895 | 0.607 | |||
D5 | 0.895 | 0.677 | |||
就诊意愿 | E1 | 0.894 | 0.698 | 0.7726 | 0.5317 |
E2 | 0.894 | 0.777 | |||
E3 | 0.896 | 0.710 |