组别 | 挂号 | 缴费 | 分诊 | 候诊 | 取报告 | 缴药费 | 拿药 |
常规组(n = 800) | 7.68 ± 1.72 | 6.14 ± 1.36 | 22.83 ± 5.63 | 45.42 ± 8.27 | 64.37 ± 12.72 | 7.53 ± 0.85 | 5.36 ± 1.29 |
微信组(n = 200) | 0.69 ± 0.14 | 0.59 ± 0.12 | 15.74 ± 3.81 | 22.41 ± 5.98 | 40.28 ± 8.03 | 0.93 ± 0.22 | 5.23 ± 1.27 |
t | 57.404 | 57.635 | 16.867 | 36.999 | 25.536 | 108.864 | 1.279 |
P | <0.05 | <0.05 | <0.05 | <0.05 | <0.05 | <0.05 | >0.05 |