主类目 | 次类目 | 示例 |
A.功能定位 | A1.文化教育 | a good place to learn about the culture of Guangdong |
A2.旅游休闲 | a good hot day/rainy day option, zero cost attraction in the city | |
A3.聚会亲子 | an interesting place to visit with guests or kids alike | |
B.可进入性 | B1.门票管理 | free entrance, effective crowd flow management, quick line, long wait, no flexibility |
B2.开放时间 | open Tues to Sunday from 09:00 to 17:00, close too early | |
B3.位置交通 | centrally located, conveniently located, a little hard to find | |
C.建筑外景 | C1.外观设计 | modern, beautiful, impressive, interesting, cool, over modern |
C2.周边景色 | amazing skyline, good surrounding, nice landscaping | |
D.服务环境 | D1.空间布局 | huge, well laid out, convoluted layout, flow disrupted |
D2.服务设施 | (food offering)nice café, limited, expensive; (shops) nice and affordable, too small and not interesting; (bathroom) mostly clean, traditional; few seating, free Wi-Fi; (website)dead links | |
D3.环境氛围 | nicely air conditioned, comfortable, peaceful, not crowded, noisy, crowded, freezing cold | |
D4.符号标识 | ambiguous, hardly any English | |
E.陈列展览 | E1.解说信息 | bilingual descriptions, free pamphlets, readable signage, limited English explanation, (audio guide app) hard to connect, lack of the interpreters |
E2.内容主题 | comprehensive, various, focus on Guangdong history, few notable international exhibits, little recent history | |
E3.展出数量 | lots to see, abundant, many exhibitions, little on display | |
E4.陈列设计 | well-presented, impressive ordering, not chronological, beautiful lighting, underlit, professional staging, old fashioned staging | |
E5.展品特征 | aesthetically pleasing, uniquely made, well kept, amazing workmanship | |
E6.收费价格 | free of charge, high price | |
F.人员形象 | F1.员工服务 | friendly, helpful, hard to explain things in English, rude |
| F2.志愿者服务 | on duty |
| F3.其他观众 | rude kids, running around children, talking loudly |