| 项目 | 很满意 | 满意 | 一般 | 不太满意 | 不满意 |
| 医药收费 | 20% | 20% | 46.6% | 13.4% | 0% |
| 医务水平 | 26.7% | 20% | 46.6% | 6.7% | 0% |
| 上门服务 | 13.3% | 20% | 26.7% | 0% | 40% |
| 预约转诊 | 0% | 0% | 20% | 20% | 60% |
| 服务态度 | 80% | 20% | 0% | 0% | 0% |
| 服务效果 | 33.3% | 20% | 20% | 26.7% | 0% |
| 服务设施 | 60% | 20% | 13.3% | 6.7% | 0% |
| 治疗范围 | 60% | 13.3% | 26.7% | 0% | 0% |
| 交流时间 | 53.3% | 33.3% | 13.3% | 0% | 0% |
| 等待时间 | 66.7% | 26.7% | 6.7% | 0% | 0% |