一级指标

二级指标

非常满意

满意

一般

不满意

非常不满意

总计

B1

C1

38.2%

34.27%

14.61%

6.18%

6.74%

100%

C2

31.46%

37.08%

19.66%

7.3%

4.49%

100%

C3

36.52%

37.08%

11.8%

8.43%

6.18%

100%

C4

27.72%

40.59%

18.81%

7.92%

4.95%

100%