一级指标

二级指标

非常满意

满意

一般

不满意

非常不满意

总计

B3

C8

40.45%

34.27%

15.17%

7.3%

2.81%

100%

C9

33.66%

41.09%

17.33%

6.93%

0.99%

100%

C10

35.39%

33.71%

14.04%

10.11%

6.74%

100%

C11

33.66%

35.64%

21.78%

6.93%

1.98%

100%