一级指标

二级指标

非常满意

满意

一般

不满意

非常不满意

总计

B3

C12

36.52%

38.76%

14.04%

6.74%

3.93%

100%

C13

47.19%

27.53%

14.61%

4.49%

6.18%

100%

C14

34.83%

38.2%

15.73%

5.06%

6.18%

100%

C15

32.18%

42.08%

13.86%

7.92%

3.96%

100%

C16

28.22%

40.59%

23.27%

2.48%

5.45%

100%