题目\选项 | 非常满意 | 满意 | 一般 | 不是很满意 | 非常不满意 |
快递包装完整 (无破损、变形等) | 26 (10.48%) | 74 (29.84%) | 70 (28.23%) | 49 (19.76%) | 29 (11.69%) |
快递送达通知 (电话、短信等) | 28 (11.29%) | 70 (28.23%) | 89 (35.89%) | 45 (18.15%) | 16 (6.45%) |
快递送达指定地点(快递柜、 代收点、送上门等) | 34 (13.71%) | 59 (23.79%) | 85 (34.27%) | 47 (18.95%) | 23 (9.27%) |
快递次日送达(当天16:00前 下单,次日送达) | 29 (11.69%) | 79 (31.85%) | 69 (27.82%) | 49 (19.76%) | 22 (8.87%) |
快递三天内送达(当天16:00 前下单,三天内送达) | 30 (12.1%) | 54 (21.77%) | 88 (35.48%) | 48 (19.35%) | 28 (11.29%) |
快递一周送达(当天16:00前 下单,一周内送达) | 24 (9.68%) | 65 (26.21%) | 86 (34.68%) | 50 (20.16%) | 23 (9.27%) |