题目\选项

非常满意

满意

一般

不是很满意

非常不满意

快递包装完整

(无破损、变形等)

26 (10.48%)

74 (29.84%)

70 (28.23%)

49 (19.76%)

29 (11.69%)

快递送达通知

(电话、短信等)

28 (11.29%)

70 (28.23%)

89 (35.89%)

45 (18.15%)

16 (6.45%)

快递送达指定地点(快递柜、 代收点、送上门等)

34 (13.71%)

59 (23.79%)

85 (34.27%)

47 (18.95%)

23 (9.27%)

快递次日送达(当天16:00前 下单,次日送达)

29 (11.69%)

79 (31.85%)

69 (27.82%)

49 (19.76%)

22 (8.87%)

快递三天内送达(当天16:00 前下单,三天内送达)

30 (12.1%)

54 (21.77%)

88 (35.48%)

48 (19.35%)

28 (11.29%)

快递一周送达(当天16:00前 下单,一周内送达)

24 (9.68%)

65 (26.21%)

86 (34.68%)

50 (20.16%)

23 (9.27%)