|
| 透明性 | 安全 | 信任 | 效率 | 互动性 | 可靠性 | 问责制 | 可访问性 | 响应性 | 公平性 | 民主 | 隐私 | 个性化 |
| Li和Shang (2023) [3] | R |
|
| R |
|
|
|
|
|
|
|
|
|
| Sapraz和Han (2021) [4] | R | R | R |
|
|
| R |
|
| R |
|
|
|
| Khan等人(2021) [5] |
| R |
|
|
|
|
|
|
|
|
| R |
|
| Li和Shang (2020) [1] |
| R |
| R | R | R |
| R | R |
| R |
|
|
| Nguyen等人 (2020) [6] | R |
| R | R |
| R |
|
|
|
|
|
|
|
| Jaspers和Steen (2018) [7] | R |
| R | R |
|
| R |
| R |
| R |
|
|
| 王咏和胡广伟(2018) [8] | R |
|
|
| R |
|
|
|
|
|
|
|
|
| Scott等人(2017) [9] |
|
| R |
|
|
|
|
|
|
|
|
| R |
| Venkatesh等人(2016) [10] | R |
| R |
|
|
|
|
|
|
|
|
| R |
| 庞庆华与陈雨儿(2016) [11] | R | R |
|
|
|
|
|
|
|
|
|
|
|
| Rose等人(2014) [12] |
|
|
|
|
|
| R |
|
| R | R |
|
|
| Qutaishat (2013) [13] |
| R | R |
| R |
|
|
| R |
|
|
|
|
| Papadomichelaki和Mentzas (2012) [14] |
| R |
|
| R | R |
|
|
|
|
| R |
|
| Omar等人(2011) [15] |
| R |
|
|
| R |
| R | R |
|
|
| R |
| Karunasena等人(2011) [16] | R | R | R | R |
|
| R |
|
| R |
| R |
|
| Papadomichelaki和Mentzas (2009) [17] |
|
| R |
| R | R |
|
|
|
|
|
|
|
| 何艳玲(2009) [18] |
|
|
| R |
|
| R |
|
| R | R |
|
|
| Horan 等人(2006) [20] |
| R |
|
|
|
|
|
|
|
|
|
|
|
| Glassey和Glassey (2004) [21] | R |
|
|
| R |
|
| R |
|
|
|
|
|
| Jansen和Ølnes (2004) [22] |
|
|
|
|
|
|
| R |
|
|
|
|
|
| 米平治(2004) [24] | R | R |
| R |
|
|
|
|
|
|
|
|
|
| Barnes和Vidgen (2004) [23] |
|
| R |
|
|
|
|
|
|
|
|
|
|
| 百分比/% | 45 | 45 | 41 | 32 | 27 | 23 | 23 | 18 | 18 | 18 | 18 | 14 | 14 |